E-bike Tips and Care


Riding Tips

Turbo bikes are bikes, first and foremost. They handle pretty much the same as a regular bike, but there are a few additional tips to help you get the most from them.

  • Shift gears earlier than you would on a traditional bike
  • Soft pedal when shifting gears to avoid over-stressing the chain on shifts
  • Spinning lower gears (the big ones out back) on the climbs will give you more assistance. Cadence is King

Bike Care

Here are some tips to help you and your new bike live a long and happy life together.

  • NEVER use a hose, pressure washer or water blaster to clean the bikes, use a damp cloth or sponge
  • Turn the battery OFF before washing it, duh
  • When cleaning the bike, leave the battery in the bike as this helps protect the inner connectors from getting wet
  • On bikes with dropper posts, you might have to remove the battery to adjust the seat height as the dropper cable doesn't move freely when the battery is in

Battery Care

Below are a few tips on how to properly care for your Turbo bike's lithium battery

  • Make sure the battery is OFF before plugging/unplugging any cables or removing/fitting into the bike
  • Make sure the charger is turned OFF before removing the charge cable from the battery
  • Store the battery in a dry place, ideally around 15° C. Recharge to around 60% every three months.
  • You do not need to drain the battery completely before recharging (lithium batteries do not have that "memory effect"). The battery can be recharged at any time.

Warranty

Here are some tips to help you and your new bike live a long and happy life together.

  • 2016 to 2018 custom Brose motors are covered by a two-year / 15,000-kilometer warranty (whichever comes first)
  • The battery is covered for 2 years or 300 charge cycles / 75% remaining capacity. This means Specialized warranties batteries that have less capacity than 75% after 300 charge cycles. 1 charge cycle is a full charge.
  • Any modifications to the battery, motor or software, in anyway, will void your warranty. Just don't do it!

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