Handover
Congrats on your new bike, let's book a time to get you setup!
We want to make sure you know all about your new bike so you get the most out of it. In this handover process, we'll get you setup on the bike and show you the features. We'll show you how to register your bike (which unlocks your free lifetime warranty), washing tips, best care practices and service requirements.
Full-Suspension E-Bike
Full-suspension e-bikes need a thorough handover that includes a demonstration of features, setting up suspension, best practices and registering the bike.
Please install the Specialized App on your phone and create an account before coming in. This just saves time in-store. We'll show you how the app works when you arrive.
Hardtail E-Bike
During the handover process, we'll show you all of the bike's features, best practices and we'll help register the bike for warranty purposes.
Please install the appropriate app on your phone and create an account before coming in. This just saves time in-store. Specialized riders use Specialized App and Sinch riders use Shimano's E-Tube. We'll show you how the app works when you arrive.
Road or Mountain Bike
For road or mountain bikes, we'll show you the bike's features, best practices, setup suspension, register the bike or an anything else specific to that model.
