Your New Bike

Thanks for purchasing your new bike from us. We really appreciate it. You should already be set up and ready to ride, but we'd like to take a second to give you some more info about your new bike.

Register your bike!

We should have already had Specialized email you with a registration link. But, if not, please register within 90 days to unlock Specialized's lifetime warranty (otherwise it's only 2 years). This lifetime warranty applies to the original owner and covers structural defects in material or workmanship on all models of Specialized-branded frames, forks and wheels. Subsequent owners (second or later) are covered by a 2 year warranty from date of original retail purchase by original purchaser.

Register your Specialized bike and Roval wheels

Record Your Serial

Make sure you record your bike's serial number in the unlucky chance it gets stolen. Specialized bikes have a "Peel Me" sticker (usually under the top tube or down tube) that includes a serial that starts with WSBC. Peel it off and put it somewhere safe or take a photo of it.

Register with 529 Garage

The Christchurch City Council and NZ Police have partnered with 529 Garage, which is a portal that enables you to register your bike's details, photos and serial numbers in minutes. We can sell you a unique 529 Garage code on a tamper-proof shield that sticks to your bike. The shield acts as a warning sign to thieves that your bike is registered and easily identified by Police if stolen.

Register your serial at 529 Garage

General maintenance guides.

Suspension

Tips on maintaining your suspension.

Suspension needs regular service to stay running smooth and to prevent damage. A fork's performance will degrade overtime as the oil and grease gets dirty.

Fork service intervals

Lower Leg Service - Most riders need to do a lower leg service every 50 hours (Rockshox) or sooner (Fox recommends 30 hours). This is typically done every 6 months. For people who ride dusty or muddy conditions, this will be sooner than 6 months. If you have a season pass in the bike park, you will need to service your fork way more often.

Full Service - Forks will usually need a full service (damper and air spring) at least annually. Rockshox recommends full service every 200 hours, Fox recommends 100 hours. If one of your damper controls stops work or you hear squishy services, it likely needs a full service.

Shock service intervals

Air Can Service - Like a fork's lower leg service, your shocks air can needs to be serviced about every 50 hours or at least once a year at minimum.

Full Service - Shocks need a full service every 100 hours (Fox) to 200 hours (Rockshox) or sooner if levers stop working or you hear squishy sounds.

Click for our Service Menu.

Tips on maintaining your suspension.

Suspension needs regular service to stay running smooth and to prevent damage. A fork's performance will degrade overtime as the oil and grease gets dirty.

Fork service intervals

Lower Leg Service - Most riders need to do a lower leg service every 50 hours (Rockshox) or sooner (Fox recommends 30 hours). This is typically done every 6 months. For people who ride dusty or muddy conditions, this will be sooner than 6 months. If you have a season pass in the bike park, you will need to service your fork way more often.

Full Service - Forks will usually need a full service (damper and air spring) at least annually. Rockshox recommends full service every 200 hours, Fox recommends 100 hours. If one of your damper controls stops work or you hear squishy services, it likely needs a full service.

Shock service intervals

Air Can Service - Like a fork's lower leg service, your shocks air can needs to be serviced about every 50 hours or at least once a year at minimum.

Full Service - Shocks need a full service every 100 hours (Fox) to 200 hours (Rockshox) or sooner if levers stop working or you hear squishy sounds.

Click for our Service Menu.

Where to Ride

This mountain bike guide will help new riders and people new to Christchurch know where to ride.

Click here for more